Payments may be made through Etsy or Paypal. Please review your order carefully. There are no cancellations once order has been placed. Production, ordering of supplies, etc. begins within 24 hours of receiving your order.
Please note the “Ship By Date” PRIOR to your purchase and also on your receipt. Please do not request sooner ship dates in the note section of your order. All orders are completed in the order they are received. If you are in need of a rush shipment, please message us PRIOR to placing your order to ensure we can accommodate your rush. A rush fee of $10 per item will be applicable.
All of our items ship USPS. You will receive a shipping confirmation through your Etsy account as soon as your order ships. Please allow 1-3 business days for shipping. This is not a part of normal production time. Please allow for this shipping time frame when you place your order. You will be notified by ETSY when your item ships, the notification will include a tracking number. Priority shipping includes insurance up to $99.
If an item is lost, damaged, or delivered to the wrong address, it is the customers responsibility to fill out an insurance claim with the USPS and we will be happy to provide all tracking information.
We will ship to the address provided unless we receive written notification of a change. If your address is incorrect or undeliverable, we will have to wait for it to return to us and you will have repay the shipping costs to have it sent to the correct address.
If you are local to the area (McKinney, Celina, Prosper) and would like to pick up your order and/or have it delivered, please send me a message requesting that it can be delivered within your time frame. Use the coupon code: LOCAL
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
All custom orders are final and non-refundable UNLESS it is at the fault of You Name It! Please contact us ASAP upon receipt of your order if there are any problems. We will do our very best to work out a solution to your satisfaction.
If you have a special request, please contact us. We would love to be able to help you create something special if it is within our scope of work.
COUPONS & CODES:
Use the below coupon codes for special services.
LOCAL - use this code to have your order delivered to you. This is only if you live in the McKinney, Celina, Prosper area. Please ensure that you have messaged me to confirm delivery prior to placing this order. We will not issue refunds for shipping charges if you have not contacted us to confirm delivery is available in your area.
If you are a teacher or staff member of McKinney, Prosper, Celina or Frisco ISD, we have a special coupon code for you. Message me for the well deserved discount code.
Please call OR text (214) 578-7015 or email me at YouNameItTexas@gmail.com with any questions.