I take pride in every item I create. I want you to be happy with your order. If you have any questions, please ask BEFORE you place your order. Custom items are not refundable. Thank you for shopping with You Name It!
Production times are approximately 10-14 business days. This does not include weekends or holidays. If you need something sooner, please contact us BEFORE placing your order to ensure we are able to get your item out when you need it. There will be a $10 rush fee added to any order needed sooner than our normal production time.
Payments may be made through Etsy or Paypal. Please review your order carefully. There are no cancellations once order has been placed. Production, ordering of supplies, etc. begins within 24 hours of receiving your order.
Items ship USPS. Please allow 2-4 business days for shipping. This is not a part of my normal production time. Please allow for this shipping time frame when you place your order.
If you are local to the area (McKinney, Celina, Prosper) and would like to pick up your order, send me a message requesting a coupon code to avoid shipping fees.
All custom orders are final and non-refundable UNLESS it is at the fault of You Name It! Please contact us ASAP upon receipt of your order if there are any problems. We will do our very best to work out a solution to your satisfaction.
If you have a special request, please contact us. We would love to be able to help you create something special if it is within our scope of work.