Please take a minute to ensure all the requested information is complete and accurate. Not entering the requested information into the PERSONALIZATION section accurately could result in order delay and/or mistakes in your order. We will email you with any questions pertaining to your order. If you have any questions, please ask BEFORE placing your order.
Currently our turnaround time is approximately 10-14 business days. Please make sure this time frame works for you prior to placing your order. Contact us if you need an order rushed (additional charges apply) to ensure we can accommodate order.
Please contact us prior to selecting a rush order listing to confirm that we are able to actually meet your deadline. If we are able to accomodate your request, you will add this listing to your order: RUSH ORDER LISTING
All orders ship USPS. Once an order is shipped, you will be provided with tracking information and you will be able to track your order. Please allow 3-5 days for delivery of your order. We have no control once the order is processed through USPS.
All items are non-refundable due to the customization of each product, however if we made a mistake in the order, we will immediately make it right.
If you are ever unhappy with any part of your order, please reach out to discuss. We always want our customers to be happy with their order!
